In anticipation of offering its open-source content management software as a service, Alfresco has upgraded its namesake product to work with multiple clients and to interact with a wider range of form factors, the company announced Thursday. "Alf...
Alfresco has upgraded its namesake product to work with multiple clients and to interact with a wider range of form factors in anticipation of offering its open source content management software as a service, the company announced this morning. "...
The new offshore development center in Pune, India will tap into the top-notch technical talent – fresh and seasoned. This move aligns with InfoStretch's long-term vision to support a global customer base and fuel more innovation with the right re...
No matter what industry you’re in, your company can’t survive without technology. And these days, even non-technical employees know that technology goes way beyond desktop computers and networks. From smart phones and tablet computers to mobile ap...
We can now say without a doubt that social media and social networking are here to stay. With that in mind, one of the leading Web 2.0 customer service solution firms will be participating in a panel at this week's ITEXPO (News - Alert) East 2012....
2012-02-01 10:05:55 - LONDON -- (Marketwire) -- 02/01/12 -- Nimble : , the award-winning social CRM platform, has today announced its commitment to the EMEA market with the opening of an office in the UK and the hire of a director of EMEA to overs...
This article is part of the DZone Solr-Lucene Zone, which is brought to you in collaboration with Lucid Imagination. Visit the Solr-Lucene Zone for additional tutorials, videos, opinions, and other resources on this topic. Today, Lucid Imagination...
Talk about an old model of socializing: On Facebook, Twitter, and Google Plus, I can socialize only with people who have registered with a service that's owned, operated, and controlled by a single company. Even enterprise social software suites t...
Our industry event planner gives you the heads-up on what key industry events are coming around the corner. If we’ve missed something, don’t hesitate to add your event to the list. (You can see all events here.) Featured Event Adobe Digital Market...
January 31, 2012 09:04 AM Eastern Time Bazaarvoice and Buddy Media Partner to Link Customer Engagement Across the WebIntegrated Social Application Enables Brands to Boost Customer Engagement and Forge Deeper Relationships by Bringing Customer Conv...
More than 670 companies submitted their web-based products to the fourth-annual SXSW Accelerator Presented by Microsoft BizSpark. Competition was tough and we're extremely grateful for all of the great submissions we received this year. Congratula...
For any company in the business of selling a product or service, customer retention is of the utmost importance. Therefore, the task of continuously striving to improve a business’ customer service process is never over. In order to keep current c...
