Whether you’re on the train now, or willing to wait in the station, Leaders are pressed with the decision of deploying ESNs (Enterprise Social Network). Many Leaders look to use cases to identify solutions, but Pehong Chen, contributor to Forbes, ...
In most social networks, there’s a lot of lurking going on. That is, a large portion of users are logging in, reading posts, joining groups, and watching – but they’re not posting any new messages. There’s a significant body of research on why lur...
Community managers walk a fine line between content moderation and promoting open communication amongst employees. At some point in time, every community manager is faced with a decision that forces them to choose between employees discussing what...
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