The new Aspect (News - Alert) On Demand hosted offering allows contact centers to use Aspect’s customer interaction and workforce optimization capabilities via secure managed data centers. By opting for hosted environments, contact centers can rem...
Tyntec, a German-based mobile interaction specialist, announced it will be demonstrating its tt.One infrastructure solution at the CTIA Wireless (News - Alert) conference and CTIA's Showstoppers event this week in New Orleans. tt.One aims to give ...
The job of community managers is to work towards promoting their brands. In this fast changing business scenario, they need an engagement platform that allows them to change message and platform as required. They also need the ability to automatic...
Bedford funding portfolio company ,Peoplefluent — which offers a unique combination of social, mobile and cloud-based suite solutions for Talent Management, Vendor Management and Workforce Compliance and Diversity — announced today that it has mad...
Pan Emirates recently selected Infor and will now implement the Infor10 ERP Enterprise (LN), Infor10 Supply Chain Execution and Infor10 ION Suite in order to optimize order management, customer relationship management, procurement, and inventory m...
DoubleDutch has raised $2 million from investors in a new funding round. The Series A-1 funding was led by Bullpen Capital. Also taking part were the Floodgate Fund, Aaron Patzer and Jawed Karim. DoubleDutch provides mobile-engagement, cloud-based...
Consumer communication is an integral part of the marketing strategy in most organizations. In fact, effective consumer communication informs companies about where they lack and what all they could do to improve the product or service. Infor prese...
Officials with Aegis Limited said that the comprehensive social media engagement solution, AegisLISA, provides the ability to listen, interact, socialize, and align with the online community of a brand via a single solution platform, enabling deep...
The Facebook (News - Alert) Seattle office, which only opened about a year and a half ago, has moved to another, more central location closer to the downtown core of Seattle. The reason for the move is simply the need for more space, as Facebook's...
Google (News - Alert) Plus is unquestionably the fastest growing social network the Web has ever seen, but for many it still feels a little alien when compared to Facebook or even Twitter (News - Alert). Plus is projected to hit 400 million users ...
Headquartered in Plano, Tex., Centina Systems’ is hoping to completely alter the service assurance field within the wireless telecommunications space with its latest offerings. Fully focused on improving the key role operators’ play in the custome...
Google's (News - Alert) Chrome Web Store now features the Social Business Platform from Nimble as an app. Businesses can convert their social communities into lifetime consumers with this social relationship manager, and users can now administer a...
